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Our client is Canada's largest distributor of industrial, safety and fastener products. They are looking to add two Inside Sales and Service Representatives at their Bonnyville location. The successful candidates will be responsible for supporting the growth of the branch business by driving profitable sales growth and customer service through understanding customer needs and providing solutions for their businesses.

Key Duties and Responsibilities:

- Interact, respond and follow up with customers on a daily basis, promptly responding to all inquiries in a courteous and efficient manner

- Sell a diversified line of products via phone, fax, email and over the counter; promoting private brands, NTS and eCommerce channels whenever possible

- Contribute proactively to improvements in branch profitability and product gross margin

- Processing customer orders through the computer system ensuring accuracy and prompt delivery

- Support the sales team through up-selling, service, pricing, delivery and inventory inquiries

- Maintain a well-rounded knowledge of products sold

- Support the Branch Manager by assisting with every day operational, administrative functions when required

Required Experience and Qualifications:

- 1-2 years of customer service

Strong work ethic and personal commitment to get the job done

- Team player and ability to work independently

- Superior interpersonal, problem solving and customer service skills to effectively build relationships

- Strong communication skills

- Self starter

- Strong time management and organization skills

- Proficient computer skills and aptitude

If you feel you are the right person to take on this opportunity, please send your resume in confidence to This email address is being protected from spambots. You need JavaScript enabled to view it..